Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204206 | Horizon Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | June 2013 |
| 201204254 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201204300 | Lothian NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | June 2013 |
| 201204321 | Dundee City Council | secondary school | Upheld, recommendations | June 2013 |
| 201204535 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2013 |
| 201204576 | Scottish Prison Service | legal correspondence | Not upheld, no recommendations | June 2013 |
| 201204614 | Business Stream | incorrect billing | No decision reached | June 2013 |
| 201204673 | Renfrewshire Council | council tax | Some upheld, no recommendations | June 2013 |
| 201204712 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | No decision reached | June 2013 |
| 201204718 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | No decision reached | June 2013 |