Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200538 | North Ayrshire Council | estate management; open space and environment work | Not upheld, action taken by body to remedy, no recommendations | February 2013 |
| 201200590 | The City of Edinburgh Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |
| 201200667 | Borders NHS Board | communication; staff attitude; dignity; confidentiality | Some upheld, recommendations | February 2013 |
| 201200720 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, action taken by body to remedy, recommendations | February 2013 |
| 201200863 | Fife NHS Board | clinical treatment; diagnosis | Some upheld, no recommendations | February 2013 |
| 201200895 | East Dunbartonshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2013 |
| 201200930 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment; diagnosis | Upheld, recommendations | February 2013 |
| 201200942 | Greater Glasgow and Clyde NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | February 2013 |
| 201200956 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | February 2013 |
| 201201082 | Parkhead Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, action taken by body to remedy, recommendations | February 2013 |