Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602543 | University of Strathclyde | academic appeal / exam results / degree classification | Not upheld, recommendations | April 2018 |
| 201604718 | Audit Scotland | communication / staff attitude / confidentiality | Some upheld, no recommendations | April 2018 |
| 201605138 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201605802 | Scottish Qualifications Authority | policy / administration | Some upheld, recommendations | April 2018 |
| 201606202 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | April 2018 |
| 201606959 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2018 |
| 201607263 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | April 2018 |
| 201607458 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2018 |
| 201607810 | Shetland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2018 |