Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break.

You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201203974 Scottish Water policy/administration Some upheld, no recommendations October 2014
201204486 Greater Glasgow and Clyde NHS Board - Acute Services Division complaints handling Upheld, recommendations October 2014
201300412 Queen Margaret University academic appeal/exam results/degree classification Some upheld, recommendations October 2014
201300654 A Medical Practice in the Orkney NHS Board area clinical treatment / diagnosis Some upheld, recommendations October 2014
201300828 Tayside NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201301099 New College Lanarkshire policy/administration Some upheld, recommendations October 2014
201301136 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations October 2014
201301174 Transport Scotland policy/administration Not upheld, no recommendations October 2014
201301819 Fife Council zoning of local authorities, planning blight, flood prevention Upheld, recommendations October 2014
201301879 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2014