Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201101443 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations August 2012
201101555 The Moray Council building warrants: certificates of completion/habitation Some upheld, recommendations August 2012
201101570 Falkirk Council policy/administration Some upheld, no recommendations August 2012
201102101 Fife Council handling of application (complaints by applicants) Some upheld, recommendations August 2012
201102273 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations August 2012
201102381 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations August 2012
201102414 Forth Valley NHS Board clinical treatment / diagnosis Upheld, recommendations August 2012
201102615 Tayside NHS Board appointments/admissions (delay, cancellation, waiting lists) Some upheld, no recommendations August 2012
201102626 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations August 2012
201102803 A Medical Practice in the Lothian NHS Board area communication, staff attitude, dignity, confidentiality Not upheld, no recommendations August 2012