Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102339 A Medical Practice in the Grampian NHS Board area
 clinical treatment; diagnosis Some upheld, recommendations June 2012
201102546 North Lanarkshire Council Advertisement of proposals: notification and hearing of objections Not upheld, no recommendations June 2012
201102551 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Some upheld, recommendations June 2012
201102613 A Dental Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment; diagnosis Upheld, recommendations June 2012
201102661 A Medical Practice in the Fife NHS Board area Policy/administration Not upheld, no recommendations June 2012
201102662 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment; diagnosis Some upheld, recommendations June 2012
201102720 The Highland Council Rights of way and public footpaths Not upheld, no recommendations June 2012
201102748 Orkney NHS Board Communication, staff attitude, dignity, confidentiality Some upheld, recommendations June 2012
201102766 East Lothian Council Complaints handling (incl Social Work complaints procedures) Not upheld, no recommendations June 2012
201102823 University of the West of Scotland Complaints handling Not upheld, action taken by body to remedy, no recommendations June 2012