Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201100807 Scottish Prison Service Personal Property Not upheld, recommendations January 2012
201100847 A Medical Practice, Forth Valley NHS Board Clinical treatment / Diagnosis Some upheld, recommendations January 2012
201100886 Perth and Kinross Council Policy/administration Some upheld, action taken by body to remedy, recommendations January 2012
201100948 Lanarkshire NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201100962 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101077 Lothian NHS Board Appointments/Admissions (delay, cancellation, waiting lists) Upheld, recommendations January 2012
201101105 The City of Edinburgh Council Parks, outdoor centres and facilities Not upheld, no recommendations January 2012
201101109 A Medical Practice, Fife NHS Board Clinical treatment / Diagnosis Not upheld, no recommendations January 2012
201101161 Lothian NHS Board - University Hospitals Division Communication, staff attitude, dignity, confidentiality Not upheld, no recommendations January 2012
201101244 South Ayrshire Council Homeless person issues Not upheld, no recommendations January 2012