Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700941 | The Highland Council | handling of application (complaints by opponents) | Upheld, recommendations | August 2018 |
| 201701142 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701220 | Fife Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | August 2018 |
| 201701234 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701429 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701484 | East Dunbartonshire Council | rent and/or service charges | Not upheld, no recommendations | August 2018 |
| 201701694 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201701697 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201701763 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201701774 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |