Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201701240 | University of the West of Scotland | policy / administration | Not upheld, no recommendations | September 2018 |
| 201701958 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702066 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702374 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | September 2018 |
| 201702378 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201702496 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201702616 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | September 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201702769 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201703051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |