Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700001 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201700674 | The City of Edinburgh Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Upheld, recommendations | August 2018 |
| 201700734 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2018 |
| 201700894 | South Lanarkshire Council | care in the community | Some upheld, recommendations | August 2018 |
| 201700941 | The Highland Council | handling of application (complaints by opponents) | Upheld, recommendations | August 2018 |
| 201701142 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701220 | Fife Council | complaints handling (incl social work complaints procedures) | Not upheld, recommendations | August 2018 |
| 201701234 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701429 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2018 |
| 201701484 | East Dunbartonshire Council | rent and/or service charges | Not upheld, no recommendations | August 2018 |