Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201709126 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2018 |
| 201602709 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201603215 | Renfrewshire Council | advertisement of proposals: notification and hearing of objections | Some upheld, recommendations | July 2018 |
| 201603463 | Dumfries and Galloway Council | complaints handling (incl social work complaints procedures) | Some upheld, no recommendations | July 2018 |
| 201604158 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201605078 | Forth Valley NHS Board | nurses / nursing care | Some upheld, recommendations | July 2018 |
| 201605522 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201606220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201606542 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201607293 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Some upheld, recommendations | July 2018 |