Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700911 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201701043 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201701048 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | July 2018 |
| 201701060 | Scottish Prison Service | complaints handling | Upheld, recommendations | July 2018 |
| 201701325 | South Lanarkshire Council | policy / administration | Upheld, recommendations | July 2018 |
| 201701410 | Dumfries and Galloway Council | policy / administration | Not upheld, recommendations | July 2018 |
| 201701462 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |
| 201701591 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | July 2018 |
| 201701595 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2018 |
| 201701656 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2018 |