Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606644 | Business Stream | policy / administration | Resolved, no recommendations | February 2018 |
| 201606956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201606972 | Fife NHS Board | nurses / nursing care | Not upheld, recommendations | February 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2018 |
| 201607200 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607409 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607664 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2018 |
| 201607918 | Perth and Kinross Council | licensing - liquor | Some upheld, recommendations | February 2018 |
| 201608005 | Business Stream | incorrect billing | Upheld, recommendations | February 2018 |
| 201608032 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | February 2018 |