Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600035 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201600483 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | August 2017 |
| 201600660 | Business Stream | policy/administration | Some upheld, recommendations | August 2017 |
| 201600845 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | August 2017 |
| 201600908 | Tayside NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | August 2017 |
| 201601214 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | August 2017 |
| 201601386 | West Lothian Council | other | Not upheld, no recommendations | August 2017 |
| 201601533 | Scottish Prison Service | progression | Upheld, recommendations | August 2017 |
| 201601580 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201601666 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | August 2017 |