Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303988 | Greater Glasgow and Clyde NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | November 2014 |
| 201303993 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2014 |
| 201304236 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | November 2014 |
| 201304318 | Angus Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Upheld, recommendations | November 2014 |
| 201304320 | Glasgow City Council | traffic regulation and management | Not upheld, no recommendations | November 2014 |
| 201304375 | The Highland Council | policy/administration | Not upheld, no recommendations | November 2014 |
| 201305215 | Stirling Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2014 |
| 201305291 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201305358 | Angus Council | handling of application (complaints by opponents) | Upheld, recommendations | November 2014 |
| 201305386 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |