Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301511 | Business Stream | charging method / calculation | Not upheld, no recommendations | May 2014 |
| 201301558 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |
| 201301612 | Western Isles NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301616 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
| 201301692 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
| 201301771 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2014 |
| 201301837 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |
| 201301889 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2014 |
| 201301990 | North Lanarkshire Council | council tax | Not upheld, recommendations | May 2014 |
| 201302077 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2014 |