Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004962 | Aberdeenshire Council | primary school | Not upheld, no recommendations | October 2011 |
| 201005068 | Scottish Prison Service | downgrading | Some upheld, action taken by body to remedy, no recommendations | October 2011 |
| 201005253 | South Lanarkshire Council | maintenance and repair of roads | Not upheld, no recommendations | October 2011 |
| 201005387 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | October 2011 |
| 201100064 | North Lanarkshire Council | political matters; committees; standing orders; requests for information | Some upheld, recommendations | October 2011 |
| 201100152 | The City of Edinburgh Council | unauthorised developments: calls for enforcement action/stop and discontinuation notices | Not upheld, no recommendations | October 2011 |
| 201100174 | West Lothian Council | policy/administration | Not upheld, no recommendations | October 2011 |
| 201100182 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | October 2011 |
| 201100205 | The City of Edinburgh Council | primary school | Some upheld, recommendations | October 2011 |
| 201100261 | A Medical Practice, Highland NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | October 2011 |