Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201003286 | Albyn Housing Society Ltd | policy/administration | Some upheld, recommendations | June 2011 |
| 201003363 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
| 201003444 | South Lanarkshire Council | cemeteries; burial; purchase of lair | Not upheld, action taken by body to remedy, no recommendations | June 2011 |
| 201003643 | Fife Council | environmental health and cleansing; refuse collection and bins | Not upheld, no recommendations | June 2011 |
| 201003699 | A medical practice, Greater Glasgow and Clyde NHS Board | removal from practice list | Upheld, recommendations | June 2011 |
| 201003798 | Scottish Prison Service | security; control and progression; assessment | Not upheld, no recommendations | June 2011 |
| 201003994 | Aberdeen City Council | development plans: objection to proposals; inaccurate report | Not upheld, no recommendations | June 2011 |
| 201004027 | Scottish Prison Service | exercise in the open air; complaints handling | Not upheld, no recommendations | June 2011 |
| 201004067 | Fife Council | renovation; central heating; disturbance allowance | Not upheld, no recommendations | June 2011 |
| 201004145 | The City of Edinburgh Council | property management; complaints handling | Not upheld, no recommendations | June 2011 |