Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201905636 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201905684 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201905697 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations November 2020
201906476 A Medical Practice in the Lanarkshire NHS Board area policy / administration Not upheld, no recommendations November 2020
201906930 Golden Jubilee National Hospital clinical treatment / diagnosis Not upheld, no recommendations November 2020
201907395 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
201907859 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations November 2020
201911284 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
201911530 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020
202000410 A Medical Practice in the Fife NHS Board area clinical treatment / diagnosis Not upheld, no recommendations November 2020