Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405284 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201405422 | A Medial Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |
| 201405810 | Scottish Borders Council | primary school | Upheld, recommendations | May 2016 |
| 201405868 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201405902 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201406272 | Business Stream | incorrect billing | Not upheld, recommendations | May 2016 |
| 201406354 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201406363 | Aberdeenshire Council | primary school | Some upheld, recommendations | May 2016 |
| 201406424 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201406482 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | May 2016 |