Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405793 | Scottish Prison Service | policy/administration | Not upheld, recommendations | July 2015 |
| 201405814 | South Ayrshire Council | special educational needs - assessment & provision | Not upheld, no recommendations | July 2015 |
| 201405853 | Fife Council | council tax | Upheld, recommendations | July 2015 |
| 201406085 | Kingdom Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, no recommendations | July 2015 |
| 201406169 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2015 |
| 201406264 | The City of Edinburgh Council | housing statutory repair notices, haa areas and demolition orders | Not upheld, no recommendations | July 2015 |
| 201406386 | The City of Edinburgh Council | handling of application (complaints by opponents) | Not upheld, no recommendations | July 2015 |
| 201406516 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2015 |
| 201406751 | Aberdeen City Council | rent and/or service charges | Upheld, recommendations | July 2015 |
| 201407009 | Barony Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | July 2015 |