Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403431 | Fife Council | noise pollution | Not upheld, no recommendations | June 2015 |
| 201403584 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201403776 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | June 2015 |
| 201403867 | A Medical Practice in the Lothian NHS Board area | policy / administration | Some upheld, recommendations | June 2015 |
| 201403967 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201404159 | Glen Oaks Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | June 2015 |
| 201404280 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | June 2015 |
| 201404285 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201404527 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201404595 | Aberdeen City Council | estate management, open space & environment work | Upheld, recommendations | June 2015 |