Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405000 | The City of Edinburgh Council | repairs and maintenance | Upheld, no recommendations | June 2015 |
| 201405307 | University of Glasgow | policy/administration | Not upheld, no recommendations | June 2015 |
| 201405354 | Shetland Islands Council | school transport | Not upheld, no recommendations | June 2015 |
| 201405374 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201405381 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201405452 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201405560 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201405772 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201405815 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | June 2015 |
| 201406077 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | June 2015 |