| 201607046 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 | 
          
                                                                                        | 201607114 | University of Strathclyde | complaints handling | Not upheld, no recommendations | January 2018 | 
          
                                                                                        | 201607162 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2018 | 
          
                                                                                        | 201607207 | East Renfrewshire Council | repairs and maintenance | Not upheld, no recommendations | January 2018 | 
          
                                                                                        | 201607591 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 | 
          
                                                                                        | 201608053 | Melville Housing Association Ltd | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 | 
          
                                                                                        | 201608106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2018 | 
          
                                                                                        | 201608179 | Business Stream | charging method / calculation | Not upheld, recommendations | January 2018 | 
          
                                                                                        | 201608264 | Irvine Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | January 2018 | 
          
                                                                                        | 201608296 | The City of Edinburgh Council | repairs and maintenance | Upheld, recommendations | January 2018 |