| 201601925           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201601978           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602007           | 
                                                                                        Fife Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602065           | 
                                                                                        University of Glasgow           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602184           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602506           | 
                                                                                        Heriot-Watt University           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602890           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201602909           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201603021           | 
                                                                                        The Highland Council           | 
                                                                                        improvements and renovation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201603128           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           |