| 201603361           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        admission / discharge / transfer procedures           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201603545           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201604009           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201604078           | 
                                                                                        Midlothian Council           | 
                                                                                        neighbour disputes and anti-social behaviour           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201604173           | 
                                                                                        Glasgow Caledonian University           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201604467           | 
                                                                                        A Dentist in the Tayside NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201604595           | 
                                                                                        East Dunbartonshire Council           | 
                                                                                        home helps, concessions, grants, charges for services           | 
                                                                                        Upheld, recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201605508           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        communication / staff attitude / dignity / confidentiality           | 
                                                                                        Not duly made or withdrawn, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201605965           | 
                                                                                        Glasgow Caledonian University           | 
                                                                                        communication staff attitude dignity and confidentiality           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        August 2017           | 
              
          
                                                                                        | 201606227           | 
                                                                                        A Council           | 
                                                                                        secondary school           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        August 2017           |