| 201508681           | 
                                                                                        Glasgow City Council           | 
                                                                                        cleansing/public conveniences/streets and stairs           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201600065           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        nurses / nursing care           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201600078           | 
                                                                                        Scottish Prison Service           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201600415           | 
                                                                                        Scottish Prison Service           | 
                                                                                        communication by telephone           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201600629           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201600867           | 
                                                                                        Business Stream           | 
                                                                                        incorrect billing           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201601026           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201601299           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201601352           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        July 2017           | 
              
          
                                                                                        | 201601387           | 
                                                                                        A Medical Practice in the Fife NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        July 2017           |