Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201406306 | Scottish Natural Heritage | policy/administration | Not upheld, no recommendations | December 2015 |
| 201406406 | West Dunbartonshire Council | complaints handling (incl social work complaints procedures) | Not upheld, no recommendations | December 2015 |
| 201406444 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2015 |
| 201406643 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406685 | Aberdeenshire Council | complaints handling (incl social work complaints procedures) | Upheld, recommendations | December 2015 |
| 201406688 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | December 2015 |
| 201406808 | The City of Edinburgh Council | improvements and renovation | Some upheld, no recommendations | December 2015 |
| 201406815 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201406914 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2015 |
| 201407068 | Scottish Prison Service | visits | Some upheld, recommendations | December 2015 |