Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201305409 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201305412 | Scottish Prison Service | exercise and time in the open air | Not upheld, recommendations | May 2015 |
| 201305414 | Scottish Prison Service | exercise and time in the open air | Some upheld, recommendations | May 2015 |
| 201305443 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201305446 | Midlothian Council | policy/administration | Not upheld, no recommendations | May 2015 |
| 201305709 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201305770 | Glasgow Housing Association | terminations of tenancy | Not upheld, no recommendations | May 2015 |
| 201306131 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2015 |
| 201400663 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2015 |
| 201400679 | Scottish Prison Service | communication by telephone | Some upheld, recommendations | May 2015 |