Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201304655 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | February 2015 |
| 201304716 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2015 |
| 201304815 | A Council | primary school | Some upheld, recommendations | February 2015 |
| 201305043 | University of Strathclyde | policy/administration | Not upheld, no recommendations | February 2015 |
| 201305061 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | February 2015 |
| 201305097 | West Lothian Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2015 |
| 201305098 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |
| 201305131 | Scottish Prison Service | searching of prisoner, property and cell | Upheld, recommendations | February 2015 |
| 201305140 | Business Stream | charging method / calculation | Not upheld, recommendations | February 2015 |
| 201305144 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2015 |