Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302968 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201302971 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2014 |
| 201303004 | A Council | primary school | Some upheld, recommendations | December 2014 |
| 201303349 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2014 |
| 201303434 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, recommendations | December 2014 |
| 201303446 | Melville Housing Association Ltd | complaints handling | Not upheld, no recommendations | December 2014 |
| 201303609 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2014 |
| 201303634 | Business Stream | incorrect billing | Upheld, recommendations | December 2014 |
| 201303912 | Argyll and Bute Council | maintenance and repair of roads | Upheld, recommendations | December 2014 |
| 201304138 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, action taken by body to remedy, no recommendations | December 2014 |