Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103284 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2023 |
| 202104071 | Stirling Council | Communication / staff attitude / confidentiality | Some upheld, recommendations | February 2023 |
| 201909689 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202001327 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2023 |
| 202003950 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2023 |
| 202008183 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202008412 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | January 2023 |
| 202008542 | Glasgow City Council | Licensing - taxis | Upheld, recommendations | January 2023 |
| 202101338 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2023 |
| 202101967 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2023 |