Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202001300 | Scottish Prison Service | Personal property | Some upheld, recommendations | September 2022 |
| 202004290 | Aberdeen City Council | Child services and family support | Some upheld, recommendations | September 2022 |
| 202004351 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | September 2022 |
| 202006807 | Scottish Prison Service | Policy / administration | Some upheld, no recommendations | September 2022 |
| 202007160 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | September 2022 |
| 202009078 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | September 2022 |
| 202101651 | Highland NHS Board | Adult Social Work Services (Highland NHS Only) | Some upheld, recommendations | September 2022 |
| 201905893 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | August 2022 |
| 202004331 | Grampian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | August 2022 |
| 202005176 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | August 2022 |