Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901611 | Glasgow City Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | July 2022 |
| 201909723 | Fife Council | Policy / administration | Not upheld, no recommendations | July 2022 |
| 202002674 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202002676 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202003203 | Highland NHS Board | Communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2022 |
| 202004806 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Appointments / Admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2022 |
| 202007151 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202008029 | A Medical Practice in the Ayrshire & Arran NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202009167 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202101818 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |