Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202102504 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202102779 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2022 |
| 202103398 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202104334 | Lothian NHS Board - Acute Division | Hygiene / cleanliness / infection control | Not upheld, no recommendations | July 2022 |
| 202107375 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2022 |
| 202108353 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2022 |
| 201909705 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | June 2022 |
| 201910063 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | June 2022 |
| 202000766 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Upheld, recommendations | June 2022 |
| 202001906 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | June 2022 |