Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903984 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Some upheld, recommendations | May 2022 |
| 201903992 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2022 |
| 201907379 | Lothian NHS Board - Acute Division | Appointments / Admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2022 |
| 201907694 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201907885 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 201909224 | Fife NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201911256 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 201911282 | East Dunbartonshire Council | Noise pollution | Upheld, recommendations | May 2022 |
| 202000231 | Comhairle nan Eilean Siar | Primary School | Upheld, recommendations | May 2022 |
| 202000350 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |