Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202004356 | Dumfries and Galloway Council | Adult support and protection / adults with incapacity | Not duly made or withdrawn, no recommendations | May 2022 |
| 202005296 | Lothian NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 202005368 | Argyll and Bute Council | Kinship care | Upheld, recommendations | May 2022 |
| 202005412 | Scottish Government | Policy / administration | Some upheld, recommendations | May 2022 |
| 202007781 | Scottish Ambulance Service | Failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | May 2022 |
| 202008128 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2022 |
| 202009009 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2022 |
| 202101043 | Argyll and Bute Council | Building Standards | Some upheld, recommendations | May 2022 |
| 202102546 | Grampian NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2022 |
| 202104315 | The City of Edinburgh Council | Secondary School | Not upheld, no recommendations | May 2022 |