Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202103259 | Dumfries and Galloway NHS Board | Admission / discharge / transfer procedures | Upheld, recommendations | February 2022 |
| 202103331 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | February 2022 |
| 202104233 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | February 2022 |
| 201903631 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201904243 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |
| 201905172 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Complaints handling | Some upheld, recommendations | January 2022 |
| 201905833 | A Dentist in the Lanarkshire NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201906029 | A Dental Practice in the Grampian NHS Board area | Clinical treatment / Diagnosis | Upheld, recommendations | January 2022 |
| 201907867 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | January 2022 |
| 201908034 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | January 2022 |