Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202007046 | A Medical Practice in the Lothian NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | December 2021 |
| 202103401 | A Medical Practice in the Fife NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2021 |
| 201806699 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 201808786 | Forth Valley NHS Board | policy / administration | Upheld, recommendations | November 2021 |
| 201809719 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2021 |
| 201904916 | Angus Health and Social Care Partnership | adult support and protection / adults with incapacity | Not upheld, no recommendations | November 2021 |
| 201906227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 201908887 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | November 2021 |
| 201909530 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2021 |
| 201910693 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2021 |