Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202000561 | Dumfries and Galloway Council | Kinship care | Upheld, recommendations | August 2021 |
| 202001087 | Edinburgh Health and Social Care Partnership | Policy / administration | Upheld, no recommendations | August 2021 |
| 202001107 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | August 2021 |
| 202001625 | North Lanarkshire Council | Policy / administration | Upheld, recommendations | August 2021 |
| 202001929 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 202002290 | Lothian NHS Board - Acute Division | Admission / discharge / transfer procedures | Not upheld, no recommendations | August 2021 |
| 202003093 | Fife NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2021 |
| 202004484 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | August 2021 |
| 202005520 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Some upheld, recommendations | August 2021 |
| 202005528 | Lanarkshire NHS Board | Admission / discharge / transfer procedures | Not upheld, no recommendations | August 2021 |