Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201904226 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201904518 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201905182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 201907613 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Upheld, recommendations | July 2021 |
| 201908075 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | July 2021 |
| 201908610 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Nurses / nursing care | Upheld, recommendations | July 2021 |
| 201909210 | Fife NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201910382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | July 2021 |
| 201911608 | Wheatley Housing Group Ltd | Repairs and maintenance | Some upheld, no recommendations | July 2021 |
| 202000229 | Lanarkshire NHS Board | Communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2021 |