Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201303221 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | April 2014 |
| 201303293 | Clackmannanshire Council | neighbour disputes and antisocial behaviour | Resolved, no recommendations | April 2014 |
| 201303383 | West Dunbartonshire Council | policy/administration | Not upheld, recommendations | April 2014 |
| 201303449 | Scottish Children's Reporter Administration | complaints handling | Upheld, recommendations | April 2014 |
| 201303566 | Scottish Prison Service | complaints handling | Not upheld, no recommendations | April 2014 |
| 201303595 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2014 |
| 201303867 | Business Stream | incorrect billing | Not upheld, recommendations | April 2014 |
| 201303897 | Scottish Prison Service | searching of prisoner, property and cell | Upheld, recommendations | April 2014 |
| 201303986 | Scottish Prison Service | policy/administration | Upheld, recommendations | April 2014 |
| 201304029 | North Lanarkshire Council | council tax | Not upheld, no recommendations | April 2014 |