Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302003 | Care Inspectorate | complaints handling | Not upheld, no recommendations | March 2014 |
| 201302050 | A Council | primary school | Upheld, recommendations | March 2014 |
| 201302073 | Business Stream | charging method / calculation | Resolved, no recommendations | March 2014 |
| 201302087 | Clackmannanshire Council | primary school | Not upheld, no recommendations | March 2014 |
| 201302141 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2014 |
| 201302194 | A Medical Practice in the Tayside NHS Board area | lists | Upheld, recommendations | March 2014 |
| 201302285 | Lochalsh & Skye Housing Association Limited | applications, allocations, transfers & exchanges | Some upheld, no recommendations | March 2014 |
| 201302325 | Scottish Borders Council | complaints handling | Some upheld, recommendations | March 2014 |
| 201302355 | University of Abertay Dundee | academic appeal/exam results/degree classification | Not upheld, no recommendations | March 2014 |
| 201302415 | Scottish Water | sewer flooding - external | Some upheld, recommendations | March 2014 |