Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201406197 Falkirk Council neighbour disputes and anti-social behaviour Not upheld, recommendations March 2016
201406403 Tayside NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2016
201406830 Borders NHS Board appointments / admissions (delay / cancellation / waiting lists) Not upheld, no recommendations March 2016
201407131 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2016
201407185 Western Isles NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2016
201407224 Business Stream charging method / calculation Upheld, recommendations March 2016
201407466 Scottish Prison Service progression Not upheld, no recommendations March 2016
201407734 South Lanarkshire Council handling of application (complaints by opponents) Some upheld, recommendations March 2016
201407811 Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Some upheld, recommendations March 2016
201500063 A Medical Practice in the Lanarkshire NHS Board area clinical treatment / diagnosis Not upheld, no recommendations March 2016