| 201905949           | 
                                                                                        Glasgow City Health and Social Care Partnership           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201906576           | 
                                                                                        North Lanarkshire Health and Social Care Partnership           | 
                                                                                        Child services and family support           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201906634           | 
                                                                                        Greater Glasgow and Clyde NHS Board - Acute Services Division           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201907499           | 
                                                                                        Scottish Ambulance Service           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201907793           | 
                                                                                        Grampian NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201907882           | 
                                                                                        Scottish Prison Service           | 
                                                                                        Complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201908291           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201909457           | 
                                                                                        East Renfrewshire Health and Social Care Partnership           | 
                                                                                        Clinical treatment / Diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201911000           | 
                                                                                        Glasgow City Health and Social Care Partnership           | 
                                                                                        Communication / staff attitude / dignity / confidentiality           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2021           | 
              
          
                                                                                        | 201911248           | 
                                                                                        Forth Valley NHS Board           | 
                                                                                        Clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2021           |