Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809064 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201809343 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 |
| 201809395 | Glasgow School of Art | admissions | Some upheld, recommendations | October 2019 |
| 201809475 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 |
| 201810244 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2019 |
| 201810874 | Aberdeenshire Council | repairs and maintenance | Resolved, no recommendations | October 2019 |
| 201900137 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2019 |
| 201608588 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201704787 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201705731 | South Lanarkshire Council | policy / administration | Upheld, recommendations | September 2019 |