Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806794 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201807306 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201807508 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, no recommendations | August 2019 |
| 201807567 | Glasgow City Council | primary school | Some upheld, recommendations | August 2019 |
| 201809040 | University of Strathclyde | academic appeal / exam results / degree classification | Not upheld, no recommendations | August 2019 |
| 201810379 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201810411 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201810422 | A Dentist in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2019 |
| 201609656 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2019 |
| 201701589 | A Council | child services and family support | Upheld, recommendations | July 2019 |