Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801233 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201801391 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201802018 | Golden Jubilee National Hospital | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | June 2019 |
| 201802132 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | June 2019 |
| 201802165 | Tayside NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | June 2019 |
| 201802649 | Crown Office and Procurator Fiscal Service | delay | Upheld, recommendations | June 2019 |
| 201802753 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2019 |
| 201803233 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2019 |
| 201803525 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2019 |
| 201803955 | Grampian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2019 |