Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203387 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201203568 | Tayside NHS Board | admission, discharge & transfer procedures | Upheld, recommendations | January 2014 |
| 201203628 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201203646 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201203651 | Business Stream | meter reading | Upheld, recommendations | January 2014 |
| 201203684 | The Highland Council | handling of application (complaints by opponents) | Some upheld, no recommendations | January 2014 |
| 201203744 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201203796 | Prospect Community Housing | repairs and maintenance | Not upheld, recommendations | January 2014 |
| 201204022 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2014 |
| 201204024 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |