Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201301098 | East Dunbartonshire Council | primary school | Not upheld, no recommendations | January 2014 |
| 201301126 | West Lothian Council | special educational needs - assessment & provision | Some upheld, recommendations | January 2014 |
| 201301139 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2014 |
| 201301143 | Ayrshire and Arran NHS Board | nurses / nursing care | Some upheld, recommendations | January 2014 |
| 201301375 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2014 |
| 201301434 | Glasgow City Council | local housing allowance and council tax benefit | Not upheld, no recommendations | January 2014 |
| 201301617 | The City of Edinburgh Council | statutory notices | Not upheld, no recommendations | January 2014 |
| 201301678 | A Council | secondary school | Upheld, recommendations | January 2014 |
| 201301690 | University of Glasgow | student discipline | Not upheld, no recommendations | January 2014 |
| 201301746 | West Lothian Council | claims for damage, injury, loss | Not upheld, recommendations | January 2014 |